Frequently Asked Questions

Common Questions

• How Do I Select My Own Text Color?

  In step 2 of our online design tool, you're able to select the color of your text by clicking the box with the letter "A". Here you can select from our pre-selectedSwatch Colors, or select Advanced Colors for unlimited options. You can even enter the HEX number for the exact color you're looking to use. 

• Can I Print JetBands Using a Laser Printer?

  JetBands were designed to work best with an inkjet printer, not a laser printer. The heat that is created inside a laser printer in order to apply the toner (i.e. ink) onto the item you are printing can potentially melt the adhesive on the JetBands wristbands. Inkjet printers do not create this same level of heat, so they are safer to use with JetBands. Additionally, you can print colorful graphics, photos, and logos using an inkjet printer, whereas a laser printer will only offer a monochromatic design. 

• How Do I Adjust My Graphic After Uploading It To My Design?

  On step 3 of our online design tool, you are able to add one or multiple graphics. Simply click "add graphic", and a box will pop that says "no logo". Underneath the box you can select "change". This will take you to our clipart gallery, or allow you to upload your own graphic/photo/logo from your computer or elsewhere. Once you select your chosen graphic, it will appear on your wristband with blue squares surrounding it. This means you are able to move the graphic to where you would like on your wristband before moving onto step 4. 

• How Do I Select My Own Text Color?

  In step 2 of our online design tool, you're able to select the color of your text by clicking the box with the letter "A". Here you can select from our pre-selectedSwatch Colors, or select Advanced Colors for unlimited options. You can even enter the HEX number for the exact color you're looking to use. 

• I Keep Getting An Error Message Saying I Have to Remove the Placeholder Image - What Does That Mean?

  On step 3 of designing your wristbands, you're able to click "add graphic" in order to choose from our clipart library or upload your own image, graphic, or logo. Once you click "add graphic", the tool will add a "placeholder image" onto your wristband until you complete the second step of uploading or selecting the graphic you want. Under the box that says "no logo", click "change". This will give you the option to select your graphic. 

  If you do not follow this second step, you will receive the "Placeholder Image Error" message once you try to download your design. 

• Are JetBands^® waterproof?

  JetBands^® are water-resistant but not waterproof. If they get too wet, the ink will start to bleed!

• How Do I Save My Design So That I Can Reuse It?

  When you're on the Online Designer page, there is a button labeled "Save" above your wristband design. Once your design is finished, click "save". Designate a name for your design to easy retrieval. Your new design will now live under the "My Designs" button on the Online Designer page. When you are ready to use your design again, click "My Designs" and select your design. Any edits you make to your saved design will not be saved unless you click "save". This allows you to use your design as a template for future wristbands, without needing to recreate it for every sheet of wristbands. 

• Do JetBands^® need to dry after being printed?

  Yes, we recommend allowing the JetBands^® to rest for at least 2 minutes after they have printed. (The more color and / or graphics, a longer rest period may be warranted)

• What If I Want 10 Different Wristband Designs On One Sheet?

  Our Online Designer Tool is set up so that the designing process is super quick and easy. Therefore, the design you create will apply to all 10 wristbands per sheet that you print. If you are looking to have unique designs on every wristbands per sheet, it is best to use our Adobe Illustrator template found here: https://www.jetbands.com/download-templates/ 

  Additionally, don't forget that you can write on your JetBands wristbands with permanent marker. This can allow you to print your full sheet of one background design, but fill in the unique information needed on each wristband. 

• How do I get my design to print full page?

  Uncheck "fit to size" or make sure the scale is at 100% before you print. If you are printing right from your web browser, here are some shortcuts for finding this setting. Once your printer dialog box pops, do the following steps:

  Chrome: Click "more settings" and change scale to 100%

  Safari: Next to "orientiation" is "scale", set to 100%

  Firefox: Click "show details". Next to "orientation" is "scale", set to 100%

  Internet Explorer: Under "page sizling and handling" is "custom scale', set to 100%

• Is my printer compatible with JetBands^®?

  Jetbands^® are compatible with all inkjet printers.

• How can I design my JetBands^®?

  Get creative and design your full color template on our Online Desiger or Download a blank template here. 

   

• Which direction do I put the JetBands^® sheets into my printer?

  That depends on the symbol on the paper tray of your printer. Please refer to the symbol guide included with your JetBands^® or found here.